Privacy Policy

Last updated: September 20, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation
Words with capitalized initial letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions
For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service.
Company (referred to as “the Company”, “we”, “us” or “our”) refers to Tilden Cooper, LLC, 267 Mantoloking Dr. Jackson, NJ 08527
Cookies are small files placed on your device by a website, containing browsing details among their uses.
Country refers to New Jersey, United States.
Device means any device that can access the Service, such as a computer, cellphone, or tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes data on behalf of the Company.
Usage Data refers to data collected automatically from use of the Service.
Website refers to Nutraponics, accessible from nutraponics.com.
You means the individual using the Service, or the company/legal entity on whose behalf the individual is using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you, including:

Email address
First and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage data

Usage Data
Usage Data is collected automatically when using the Service, such as IP address, browser type, operating system, pages visited, and time spent.

Tracking Technologies and Cookies

We use Cookies and similar technologies to track activity on our Service and improve performance. You can disable cookies in your browser settings, but some features may not function properly.

Use of Your Personal Data

The Company may use your personal data for the following purposes:

To provide and maintain our Service, including monitoring usage.
To manage your Account.
To perform a purchase contract for products or services you buy.
To contact you by email, telephone, SMS notifications (with prior consent), or other communication methods.
To send news, offers, and information about products similar to those you have purchased (unless you opt out).
To manage your requests and provide customer support.
For business transfers, such as a merger, acquisition, or sale.
For other purposes such as data analysis, marketing improvements, and service optimization.

We may share your data with service providers, affiliates, business partners, or with your consent.

SMS/Text Messaging Policy

We may use your personal data (such as your mobile number) to send you transactional SMS notifications related to your orders.

Consent / Opt-In: During checkout on Nutraponics.com, customers are presented with a checkbox stating: “Yes, I want to receive text message updates about my order status and delivery.” Consent is only recorded when you actively check this box.
Message Content: SMS will only include transactional updates, such as order confirmation, shipping updates, and delivery tracking. We do not use these messages for marketing.
Opt-Out: You may opt out at any time by replying STOP to any SMS. After opting out, you will no longer receive text updates.
Help: For assistance, reply HELP to any SMS or email us at [email protected].
Message Frequency: The number of messages varies depending on your order activity.
Carrier Disclaimer: Standard message and data rates may apply from your carrier. Nutraponics is not responsible for these charges.

Retention of Data

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

Transfer of Data

Your data may be processed outside your jurisdiction. By using our Service, you consent to this transfer. We ensure adequate safeguards are in place to protect your data.

Disclosure of Data

We may disclose personal data:

To comply with legal obligations.
To protect and defend Company rights or property.
To prevent wrongdoing or fraud.
To protect personal safety.

Security of Data

We strive to use commercially acceptable means to protect your personal data but cannot guarantee absolute security.

Children’s Privacy

Our Service does not target anyone under 13. We do not knowingly collect information from children under 13. If we discover such collection, we delete the data immediately.

Links to Other Websites

Our Service may link to external sites. We are not responsible for their content or privacy practices.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page, and the “Last updated” date will be revised.

Contact Us

If you have questions about this Privacy Policy, please contact us:
📧 [email protected]